For agencies

Book engineers for every client, under every client’s name.

Lettings, property management, facilities and service agencies arrange visits for many landlords and clients. The AI Portal keeps each client's brand, tenants and paperwork separate, with YTR engineers ready to attend.

Today · DispatchExample
Tenant: broadband fault · flat 3BBrimwick Lettings · AI booking
YTR engineer
Check-in: Wi-Fi & smart heatingQuorley Homes · 11:00 · staff
Own engineer
Office move: network & Wi-FiMorvenna Facilities · 18:00 · staff
YTR engineer
Callback: CCTV not recordingBrimwick Lettings · callback slot
Own engineer
Your teamBooked to YTREach customer sees only their brand
Sound familiar?

Where agencies lose time.

01

You sit in the middle of every visit

Tenant, landlord and engineer all phone the agency, and every update goes through you.

02

Clients expect their own branding

Landlords and FM clients want messages and reports in their name, not a contractor's.

03

Contractor work is hard to evidence

Access, keys, photos and sign-off end up scattered across emails and phones.

How we fit

Use the software, the engineers, or both.

AI Portal

Run it yourself

  • Tenant self-service with AI booking that triages the fault
  • Access and key details captured on pre-survey forms
  • Per-client branding with brand-isolated data
  • Feedback and visit reports sent to each landlord or client
Book a portal demo
YTR WhiteLabel engineers

Let us attend

  • In-home broadband, Wi-Fi and smart device visits
  • Commercial network moves, cabling and comms rooms
  • CCTV, door entry and access control
  • Void-period and out-of-hours work
Recommended setup

How agencies usually set it up.

A starting point. Booking mode, forms and branding are all set per brand, so you can change any of it.

Booking mode
Self-service for tenantsStaff-managed for commercial
Forms
Access & keysFault descriptionTenant feedback
Key features
Per-client brandingCallback slotsBrand-isolated data
A typical visit
Tenant reportsSelf-service or via your team.
AI triageRight visit type and slot.
Access arrangedKeys and contacts confirmed.
Engineer attendsYour engineer or YTR.
Signed offPhotos and signature.
Client reportBranded, sent to the landlord.
Why we built it

We were juggling the same tools, notebooks and shared calendars.

Multiple expensive tools that didn't talk to each other had become our bottleneck, so we built the AI Portal with AI, integration, customisation and omnichannel updates in mind. The features keep growing. Need something extra? Our team will talk it through and see if we can help.

35%of SMBs buying field service software still use spreadsheets or paper. Software Advice, 2026
52%say inefficiency is why they need to change. Software Advice, 2026
34%of UK mid-market firms say their tools are fully integrated. Nintex, 2025

Looking for IT support for your own business? Visit Your IT Specialist.

Partner with us

Tell us what you need covered.

Tell us how your visits work today and we'll show you the AI Portal set up for agencies.

Call+44 (0)1785 603557
HoursOffice hours Monday to Friday, 8am to 6pm · 24/7 engineering and support
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