WhiteLabel VoIP engineers, handsets to call flows.
VoIP and hosted PBX installation for telcos, VoIP providers and MSPs: SIP trunks, DECT, call flows and handset provisioning, all in your name.
- VoIP system installation and support
- SIP trunk provisioning
- Hosted PBX deployment
- DECT and multi-cell solutions
- Call flow and IVR configuration
- Handset provisioning: Yealink, Fanvil, Snom, Cisco, Poly, iPECS and others
Delivered in your name, from brief to handover.
Prepare
Numbers, call flows, IVR and handset list agreed, with network QoS checked before go-live.
Deploy
Hosted PBX configured, SIP trunks provisioned and handsets deployed and tested.
Handover
Users shown the basics, with a branded job sheet and test results returned to you.
Unix and Linux specialists, with heavy Windows and Mac experience.
Because we're as comfortable on the command line as in a GUI, we're not limited to the "easy" options. We'll give your clients choices: Product A if their own generalist IT person will manage it, Product B if you, or we on your behalf, manage it day to day. Some quotes have come in up to 70% cheaper.
Every job briefed, evidenced and reported.
Jobs are briefed and handed back through the Your Technical Resource AI Portal, so your customer gets a report in your brand whoever attends.
Scope, site details and access notes on the job before travel.
Checklist, photos, test results and customer signature on site.
A branded visit report, ready to forward to your customer.
Engage us the way your work arrives.
Hourly engineering
For ad-hoc requirements.
Block time
Pre-purchased hours for predictable costs.
Fixed-term contracts
For MSPs needing ongoing engineering capacity.
Project-based delivery
For installations, upgrades and multi-site deployments.
Telecoms & VoIP engineering: common questions
Which handsets do you provision?
Yealink, Fanvil, Snom, Cisco, Poly, iPECS and others. Tell us the models you supply and we'll provision them to your templates.
Can you check the network is ready for voice?
Yes. QoS for VoIP is part of our network work, so we can check and configure the network before handsets go live.
Can you help with the PSTN switch-off?
Yes. We move phones, lines and numbers off copper before the switch-off. See hosted voice, 3CX and PSTN migration.
Will your engineers represent our brand?
Yes. Engineers work in your uniform, with your paperwork and your communication style. We never contact your customers as ourselves, and if one of them calls us we pass the enquiry back to you.
Where do you cover?
From our Stoke-on-Trent HQ, Stafford satellite office and ten regional hubs across the Midlands and North, with nationwide work by arrangement. See area coverage for the towns and postcode areas around each hub.
Need this for your own business rather than for your clients? Our sister company Your IT Specialist delivers business phone systems direct to end users.
Tell us what you need covered.
Tell us the job, the site and the timescale. We will come back with availability and rates.