WhiteLabel engineering

WhiteLabel fibre engineers, splice to OTDR.

Fibre optic installation, diagnostics and repair under your brand: single-mode and multi-mode, fusion splicing, OTDR fault finding and emergency repairs.

Included as standard
  • Single-mode and multi-mode fibre
  • Fusion splicing and termination
  • OTDR testing and fault finding
  • Backbone design (MDF to IDF)
  • Emergency fibre repairs
How it works

Delivered in your name, from brief to handover.

01

Design

Backbone routes from MDF to IDF, fibre type and termination agreed with you.

02

Install and splice

Fibre installed, fusion spliced and terminated to your standard.

03

Test

OTDR and loss testing, with results returned for your customer's records.

Vendor and supplier agnostic

Unix and Linux specialists, with heavy Windows and Mac experience.

Because we're as comfortable on the command line as in a GUI, we're not limited to the "easy" options. We'll give your clients choices: Product A if their own generalist IT person will manage it, Product B if you, or we on your behalf, manage it day to day. Some quotes have come in up to 70% cheaper.

Our approach
Typical jobs
Building backbone installLinks between buildingsDamaged fibre repairOTDR fault findingComms room fibre patchingData centre fibre runs
Who we do it for
Booked and evidenced on the AI Portal

Every job briefed, evidenced and reported.

Jobs are briefed and handed back through the Your Technical Resource AI Portal, so your customer gets a report in your brand whoever attends.

Brief

Scope, site details and access notes on the job before travel.

Evidence

Checklist, photos, test results and customer signature on site.

Report

A branded visit report, ready to forward to your customer.

Flexible engagement options

Engage us the way your work arrives.

per hour

Hourly engineering

For ad-hoc requirements.

pre-paid hours

Block time

Pre-purchased hours for predictable costs.

fixed term

Fixed-term contracts

For MSPs needing ongoing engineering capacity.

per project

Project-based delivery

For installations, upgrades and multi-site deployments.

Questions

Fibre optic installation, diagnostics & repair: common questions

Can you handle emergency fibre repairs?

Yes. Emergency fibre repair is part of the service: we find the fault with OTDR testing, splice and re-test, and send the results back under your brand.

Do you work on single-mode and multi-mode?

Both. We install, splice, terminate and test single-mode and multi-mode fibre.

Will your engineers represent our brand?

Yes. Engineers work in your uniform, with your paperwork and your communication style. We never contact your customers as ourselves, and if one of them calls us we pass the enquiry back to you.

Where do you cover?

From our Stoke-on-Trent HQ, Stafford satellite office and ten regional hubs across the Midlands and North, with nationwide work by arrangement. See area coverage for the towns and postcode areas around each hub.

Need this for your own business rather than for your clients? Our sister company Your IT Specialist delivers fibre optic services direct to end users.

Partner with us

Tell us what you need covered.

Tell us the job, the site and the timescale. We will come back with availability and rates.

Call+44 (0)1785 603557
HoursOffice hours Monday to Friday, 8am to 6pm · 24/7 engineering and support
Interested in

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