Installs, faults and handsets, handled in your name.
For ISPs, VoIP providers and connectivity resellers. Let customers book installs and fault visits themselves, and use YTR engineers for FTTP, leased line, PBX and Wi-Fi work across the Midlands and North.
Where telecommunications companies lose time.
Install volumes spike with every campaign
A good month for sales can mean a backlog of installs nobody planned for.
Fault calls need a fast slot
Customers expect a date straight away, not a callback tomorrow.
Residential and business work differently
Homeowners want a window and an ETA. Business sites want access contacts and SLAs.
Use the software, the engineers, or both.
Run it yourself
- AI booking that picks an install, a fault visit or a callback
- Product-specific bookings for FTTP, leased line and PBX
- Callback slots to fix faults remotely before dispatch
- Separate brands for residential and business ranges
Let us attend
- FTTP, FTTC and AltNet installs
- Leased line, SIP and SD-WAN handovers
- Hosted PBX, DECT and handset deployment
- WhiteLabel connectivity provisioning
How telecommunications companies usually set it up.
A starting point. Booking mode, forms and branding are all set per brand, so you can change any of it.
We were juggling the same tools, notebooks and shared calendars.
Multiple expensive tools that didn't talk to each other had become our bottleneck, so we built the AI Portal with AI, integration, customisation and omnichannel updates in mind. The features keep growing. Need something extra? Our team will talk it through and see if we can help.
Need this for your own business rather than for your clients? Our sister company Your IT Specialist delivers telecoms and data services direct to end users.
Tell us what you need covered.
Tell us how your visits work today and we'll show you the AI Portal set up for telecommunications companies.