WhiteLabel engineering

Branded phone systems to resell as yours.

Cloud, on-premises and hybrid phone systems your customers buy from you, with 3CX supply and support, number porting and PSTN switch-off migrations, delivered and supported under your brand.

Included as standard
  • Cloud, on-premises and hybrid phone systems
  • 3CX licensing advice, installs, migrations and rescue health checks
  • Asterisk and FreePBX systems
  • Microsoft Teams and CRM integration
  • Call recording, failover and number porting
  • Support: pay as you go, monthly contract or fully managed
How it works

Delivered in your name, from brief to handover.

01

Prepare

Numbers, call flows and network readiness checked, including QoS.

02

Migrate

Numbers ported and lines moved off copper ahead of the switch-off.

03

Support

Support under your brand: pay as you go, monthly contract or fully managed.

Vendor and supplier agnostic

Unix and Linux specialists, with heavy Windows and Mac experience.

Because we're as comfortable on the command line as in a GUI, we're not limited to the "easy" options. We'll give your clients choices: Product A if their own generalist IT person will manage it, Product B if you, or we on your behalf, manage it day to day. Some quotes have come in up to 70% cheaper.

Our approach
PSTN switch-off

The copper network is being switched off by January 2027.

Phones, alarms, lift lines and card machines still on analogue PSTN lines need moving before then. We port numbers, move lines to fibre and hosted voice, and check the network is ready, all under your brand.

Plan a migration
Typical jobs
PSTN migrationNumber porting3CX rescue health checkHosted PBX rolloutTeams calling integrationHandset re-provisioning
Who we do it for
Booked and evidenced on the AI Portal

Every job briefed, evidenced and reported.

Jobs are briefed and handed back through the Your Technical Resource AI Portal, so your customer gets a report in your brand whoever attends.

Brief

Scope, site details and access notes on the job before travel.

Evidence

Checklist, photos, test results and customer signature on site.

Report

A branded visit report, ready to forward to your customer.

Flexible engagement options

Engage us the way your work arrives.

per hour

Hourly engineering

For ad-hoc requirements.

pre-paid hours

Block time

Pre-purchased hours for predictable costs.

fixed term

Fixed-term contracts

For MSPs needing ongoing engineering capacity.

per project

Project-based delivery

For installations, upgrades and multi-site deployments.

Questions

Hosted voice, 3CX & PSTN migration: common questions

Can our customers keep their numbers?

Yes. Numbers are ported to the new system.

Can existing handsets be reused?

Often, yes, depending on the model. We check compatibility before migration.

When is the PSTN switch-off?

The UK's analogue PSTN network is due to be switched off by January 2027. Anything still on copper lines, including phones, alarms and lift lines, needs moving before then.

Can you take over an existing 3CX system?

Yes. We start with a health check, then fix, secure and support it.

Will your engineers represent our brand?

Yes. Engineers work in your uniform, with your paperwork and your communication style. We never contact your customers as ourselves, and if one of them calls us we pass the enquiry back to you.

Where do you cover?

From our Stoke-on-Trent HQ, Stafford satellite office and ten regional hubs across the Midlands and North, with nationwide work by arrangement. See area coverage for the towns and postcode areas around each hub.

Need this for your own business rather than for your clients? Our sister company Your IT Specialist delivers 3CX phone systems direct to end users.

Partner with us

Tell us what you need covered.

Tell us the job, the site and the timescale. We will come back with availability and rates.

Call+44 (0)1785 603557
HoursOffice hours Monday to Friday, 8am to 6pm · 24/7 engineering and support
Interested in

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